How Can We Help?
Please reach us at customersupport@bellroseswimwear.com if you cannot find an answer to your question!
Frequently Asked Questions
Are your bikinis true to size?
Our "Lily of the Valley" and "BellaRose" bikinis are true to size as well as all our bottoms are true to size, however, we have found that our "Field of Flowers top" runs a size smaller, so we advise to size up!
What if I only want a top and not the bottom or vice versa?
All our swimwear is sold in separate pieces so you are able to mix and match!
How long do I have to return an item for a full refund?
Hey babe! You have up to 30 days to return an item for a full refund. Visit our section labeled "Return Process" below for return process and requirements!
SHIPPING INFORMATION
All orders are processed within 1-2 business days from when we receive your order. If you place an order on a weekend or holiday, your request may be delayed until the following Monday or after the holiday is over. Thank you for your understanding.
Within those 1-2 business days you should expect a confirmation email and tracking number for your order. If you do not, please do not hesitate to contact us at customersupport@bellaroseswimwear.com
We use USPS to ship all of our orders.
RETURN PROCESS
Want a return? NO WORRIES! Just email us!
In this email, please give us...
- Your name
- Your order number
- Tell us what was wrong and how we can make it right!
Please remember all return costs will be deducted from the amount of your refund.
We will get back to you within 1-2 business days to email you a shipping label!
After receiving shipping label in your email, print and attach to package then take to your nearest USPS and ship it out!
REFUND POLICY
We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we'll be happy to return or exchange the product within 30 days of purchase for a full refund, an exchange, or store credit. Proof of receipt will be required as well as all tags and hygiene liners must still be on the bikini. If any or all of these items are missing with the return, we will be unable to honor our refund policy. Thank you for your understanding. Your refund will be processed and completed within 5-7 business days of return notice.